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Cancellation & Refund Policy

Cancellation & Refund Policy for GHA Media – On-Demand Video Editing Service

Last Updated: December 9th, 2022

Thank you for choosing GHA Media for your on-demand video editing needs. We strive to provide excellent services to our clients. Please read our Cancellation & Refund Policy carefully before using our services.

1. Cancellation Policy:

1.1 Project Cancellation by Client:

Clients have the right to cancel a video editing project at any time before the project has started. To initiate a cancellation, please contact us at [email protected]. Cancellations made after the project has commenced may be subject to fees based on the work already completed.

1.2 Project Cancellation by GHA Media:

GHA Media reserves the right to cancel a project at any time due to unforeseen circumstances, technical issues, or a violation of our terms of service. In such cases, clients will be notified promptly, and any payments made for the canceled project will be refunded.

2. Refund Policy:

2.1 Full Refund:

A full refund will be issued if a client cancels a project before any work has started. Refunds will be processed to the original payment method within a reasonable timeframe.

2.2 Partial Refund:

If a client cancels a project after work has begun, a partial refund may be issued based on the amount of work completed. The determination of the refund amount will be made by GHA Media on a case-by-case basis.

2.3 Refund Process:

To request a refund, clients must contact us at [email protected] with the details of the cancellation. Refunds will be processed promptly, but the timeframe may vary depending on the payment method and financial institution.

3. No Refund in Certain Circumstances:

No refund will be provided in the following circumstances:

– If the client fails to provide necessary information or materials required for the project.

– If the client is not satisfied with the subjective quality of the video editing work, as it is based on creative interpretation.

4. Changes to the Cancellation & Refund Policy:

GHA Media reserves the right to modify or update this Cancellation & Refund Policy at any time. Any changes will be posted on our website with the date of the last update.

5. Contact Information:

If you have any questions or concerns about our Cancellation & Refund Policy, please contact us at [email protected].

By using our services, you acknowledge that you have read and understood this Cancellation & Refund Policy. Thank you for choosing GHA Media for your on-demand video editing needs.

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